Water, the ultimate villain of anything electronic. It surrounds us, we drink, heck, we're made of it, and yet it still rears its ugly head and punishes us by knocking out our beloved smartphones and tablets. So, what can we do to help rein in the absolute demise of our devices? Follow these steps and increase your ability to save your device.
- Do NOT
turn your phone on. Don't check it to see if it still works. Don't flash the screen on. Nothing. If you can remove your battery, do it. If you can't, then try to turn your phone off normally, immediately. Here's why: Water carries electrical currents. Your phone is a tiny computer full of electrical circuitry constantly communicating functions. If the wrong circuitry gets an electrical current, BOOM, microexplosion (probably being dramatic, but still) and that part of your board is fried. The faster you take away the source of power for your mainboard, the better off you are that you won't harm your phone further.
- Scrub your phone's edges and ports with 91% rubbing alcohol. The rubbing alcohol will help evaporate the water through CHEMISTRY! Yay! (Stay in school, kids.)
- Pat dry the entire phone with a nice, fluffy towel. The less that gets in, the less damage there is.
- Whatever you do, do NOT
put the device in a bag of rice. Clever as it is, think about this: yeah, okay, the rice absorbs the water, but while the bag is closed, if it gets warm in transit or anything else, that water can be released, condense inside the bag, then re-enter your device. No bueno. Also, rice can slide into your charger port, expand with water, and break the charger port. Now you're looking at an even bigger bill!
- Bring it to a repair shop immediately. The process is 12-24 hours, but the sooner a technician can open your device, do the water damage cleanup, and get your phone back to normal, the faster you'll be reconnected with your world.
Hopefully this helps many of you save your devices and we hope to see you back next week when we discuss software updates and our caveats.
Do you have a water damaged device? Make sure to look for Our Locations tab up top and find which one is closest for you!