One of the WORST things is when you plug in your iPhone or Samsung and the charger isn't connecting. How could this have happened? What can you do to fix it? How much will it cost? Have no fear, CPR Atlanta is here! It's not working, now what?
9 times out of 10, the reason for a charger port not working is that there is lint or dirt or other icky things from our pockets and purses jammed up inside of it. Especially with iPhones. Don't worry, our techs have a way to fix that!
Here's what you'll need:
- Needle nose tweezers or a pin
- A toothbrush you won't miss
- 91% rubbing alcohol
Taking the tweezers/pin in hand, tilt the charger port into your view and gingerly sweep from one side of the port to the other to dislodge any lint or dirt trapped inside of it. Turn the charger port to the floor and tap the edge of the phone on your palm to try and shake out anything else that's not come out. Take a small amount of rubbing alcohol and pour it on the tooth brush (see why you want one you won't miss?). Scrub the tooth brush across the charger port for a few seconds. Allow the phone to air dry. This is where patience comes in handy. While rubbing alcohol won't liquid damage your phone, it's still a bad idea to plug it in while it's still wet. Water + Electricity = Having a bad time. Once dry, try plugging it in. Does it work? Yay!
It doesn't work? Try plugging in the charger and gently moving it up and down. If it moves freely, then unfortunately your charger port needs a little more than just TLC. This is often the same for Samsung, and most other Android based phones. They solder their charger ports to the mainboard, but if you rip out your charger port, it can also rip the leads off the mainboard and that's no good. A few things to avoid doing
- Never rip your charging cable out of your phone. It snaps into place for most phones which means it needs to be gently unplugged. As mentioned above, if it's hooked into the charger port and then ripped, the subsequent issue will be that it's torn off the mainboard and you'll be coming to see us.
- Every couple of weeks, consider doing the charger port clean up we walked you through. it'll help keep the dirt and lint from gathering in your charger port.
- Make sure you keep your phone out of the bathroom. Steam from showers can settle and condensate on your smartphone's openings, causing corrosion and ultimately sending you packing our way.
- Avoid using aftermarket chargers. These are the chargers you find at places like WalMart and gas stations. Stick to manufacturer branded chargers. Amazon.com should have them at affordable prices compared to in store purchases.
As always, we are happy to help you and hope this little article keeps your life a little less hectic. Join us next week as we discuss how to manage water damage and preserve your data!